Data Deletion Policy

1. User-Initiated Data Deletion

If you have created an account, submitted forms, or communicated with us via WhatsApp Cloud API, you may request deletion of your personal data at any time.

To request deletion, please contact us at:
📧 support@tetravista.in
📞 +91 6369 236 237

Please include the following in your request for verification:

• Your full name
• Registered email address or mobile number
• A brief description of the data you wish to delete

2. Data Eligible for Deletion

Upon verified request, we will delete the following data:

• Account and profile information
• Form submissions and stored communications
• Uploaded media and files
• WhatsApp Cloud API communication logs stored by our systems

3. Exceptions to Deletion

Certain data may be retained where required by law, regulatory obligations, or for legitimate business purposes, including:

• Fraud prevention and security logs
• Transactional records required for auditing
• Data governed by Meta Cloud API and WhatsApp Cloud API retention policies

4. Deletion Timeline

Verified deletion requests will be processed within 30 days. If legal or operational requirements prevent immediate deletion, we will notify you.

5. Contact Us

For all data deletion requests or privacy-related concerns, please contact us at:
Tetravista
🌐 https://tetravista.in
📧 support@tetravista.in